Articles
B2H (Business to Human) is the New Mindset in Corporate Parlance
The timing couldn’t be better for the new acronym Photo by Keep It Human So there I was, sitting at a fancy SoHo hotel dinner
May 12, 2023
managing customer complaints
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7 Leadership Lessons from Jaws, the Summer Blockbuster
Chief Brody (Roy Scheider) Demonstrating Leadership in Jaws (Credit: Universal Pictures, 1975) Spoiler alert! If you have not seen Jaws, you should stop reading immediately and rent it
May 12, 2023
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10 Years Gone By (“Back in my day…”)
LoMonico-Charles Wedding, September 2012 Today is my 10th wedding anniversary and although it’s just a regular Thursday, it feels like a very big deal in
May 23, 2023
Articles
A Working Human’s Quest for Rest
Take it easy, take it easy Don’t let the sound of your own wheels make you crazy — The Eagles When I decided to write
May 22, 2023
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Getting Your Team Unstuck We covered a lot of ground, but some of the key topics were: human values supporting psychological safety on teams cognitive
April 4, 2023
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Mark Zuckerberg’s Facebook Town Hall Take a Big Miss.
Mark Zuckerberg, Facebook’s chief executive, speaking at a past town hall meeting. Source: Facebook Facebook’s recent town hall was a textbook example of everything you shouldn’t say
May 30, 2023
Articles
Gratitude is Good for You
The photo above is of my church in Cold Spring Harbor on Long Island (NY). I bought a big print (on wood!) of this photo
April 4, 2023