Articles
B2H (Business to Human) is the New Mindset in Corporate Parlance
The timing couldn’t be better for the new acronym Photo by Keep It Human So there I was, sitting at a fancy SoHo hotel dinner
May 12, 2023
awards for exceptional customer service
You may also be interested in:
Articles
Power in Your Problems: How Constraints Inspire Creativity & Drive Innovation
Flip the Script on Your Biggest Challenges Credit: Shutterstock A few years ago, I went to Costa Rica for a yoga retreat: a dream trip
May 12, 2023
Articles
7 Pitfalls of Problem Definition: How businesses tend to think about customer problems all wrong
And how to make sure you and your team don’t fall into these traps “If you can’t explain it simply, you don’t understand it well
May 12, 2023
Articles
My Fellow Notebook Lovers: Today is Our Day
Photo by Vitaliy Grin on Unsplash There’s a stain on my notebook where your coffee cup was And there’s ash in the pages, now I’ve
May 22, 2023
Articles
New Course: From Boring to Buzzworthy
Write to Evangelize Product Delivery 📣 I’m excited to announce my first live course on the Maven Platform. 💥 From Boring to Buzzworthy💥 🤩 Excite,
May 30, 2023
Articles
Wisdom from the Dugout: 5 Baseball Quotes to Inspire Your Product & Innovation Teams
During Game 6 of the World Series in 1986, I paced around the living room of the family I was babysitting for. The New York
May 1, 2023
Articles
What a Dental Emergency Taught me about Productivity & Prioritization Frameworks
Focusing on what really matters and getting back to basics Photo by Kulbir from Pexels Most of us spend too much time on what is
May 30, 2023